Four Winds, Inc. a Florida limited liability company that owns and operates www.webnat.com, www.fourwindsnutrition.com (known hereafter collectively as "Four Winds", "websites," "we" or "us") cares about the privacy of each user of our websites.
Notification by our Websites
The Four Winds, Inc websites have agreed to notify each user of the following:
- What personal information of yours or a third party is collected from you by the Four Winds Nutrition websites
- The name of the organization collecting such information.
- How the information is or may be used.
- With whom the information may be shared.
- What choices are available to you regarding the collection, use and distribution of such information.
- The security procedures that are in place to protect against the loss, misuse or alteration of the information which is under the control of the Four Winds Nutrition websites.
- How you can correct any inaccuracies in the information.
Information Collection and Use
The Four Winds Nutrition websites (including www.webnat.com, www.fourwindsnutrition.com) collectively the "websites" collect information from our users at several different points on our Websites. When you use any of the websites, some basic, general information is collected. This general information is used internally in connection with our business to improve the websites, including our marketing and advertising efforts, and to make your use of the websites as enjoyable and efficient as possible.
Information Voluntarily Provided by You
When you set up an account on our websites or purchase an item from our websites, we collect personal information provided by you voluntarily that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us. We use this personal information in order to provide you with the content, subscriptions, goods and services that you request or purchase on our websites. We use your email address to provide you with information about your order and its status and we may occasionally send out emails, including newsletters, to people who have placed an order on-line, with information about other goods and services available on our websites. Your phone number may be used by us in the event that our customer service representatives need to contact you about an order you have placed or to contact you regarding customer offers or information you have requested or we need to provide to you.
Information We Automatically Collect Through Your Use of the Websites
As you use the websites and services, certain information may also be passively collected. Through cookies, pixels, beacons, log files and other technologies, we may collect information about how you use the websites and services. By knowing about you, we can deliver more helpful information, programs, tools and advertisements. Please see the Third Party Advertising on Four Winds Nutrition and Targeted Advertising sections below for more information.
How We Use Your Information
To use some features on the Four Winds Nutrition websites, a user must first complete a registration form on the website. During registration, a user may be required to give contact information, such as name and email address. This information is used to contact users about the services on our websites for which they have indicated interest.
A cookie is a text file stored on the user's hard drive containing information about the user. Websites create cookies to record information about a user's preferences, such as the items you add to your shopping cart, and for security purposes (see Security below). Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have while using our websites. In addition, the use of a cookie on our websites will enable users to log on without having to reenter their password on each visit. Most cookies expire after a certain time period. If you wish, you may set your browser to reject all cookies and still view our websites. Cookies placed by Four Winds Nutrition websites are not tied to any personally identifiable information.
A. Disclosure for Legal Reasons
We may disclose and release your personal information to third parties: (a) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (b) in special cases, such as a physical threat to you or others, a threat to homeland security, a threat to our system or network, or cases in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, illegal conduct or a violation or alleged violation of this policy or other agreement we may have with you.
B. Disclosure for Shipping and Billing Reasons
We use an outside shipping company to ship orders placed on our websites, and a credit card processing company to bill users for goods and services purchased on our websites. These companies will not retain, share, store or use any of our user's personal information for any secondary purposes. We partner with other parties to provide specific services that are available on our websites. When a user signs up for these services, we will share the user's name or other contact information that is necessary for the third party to provide these services to the use. These parties are not allowed to use such personal information except for the purpose of providing these services.
Like most standard websites, we use log files on our servers. These log files store information regarding IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and number of clicks. These log files are used to analyze trends, administer the websites, track user's movements in the aggregate, and gather broad demographic information for our use. IP addresses, etc. are not linked to personal information.
Web Analytics Services & Tracking
Four Winds Nutrition uses an internal email management system as well as a third-party Email Service Provider (Constant Contacts). If a user wishes to subscribe to our weekly newsletter, we will ask for contact information, such as name and email address.
Send to a Friend
If a user elects to use our referral service to inform a friend about a part of our websites, a form asks for the friend's name and email address. The form will automatically send the information to the friend via email. We may store this information for tracking and reporting purposes, and we will use the form only to send this one-time referral email.
User Generated Content: Feedback, Ratings, Comments, Public Forums and "Ask Dr. Weil"
In order to post a message, comment, rate or to use the "Ask Us" feature on our websites, you may be asked to sign in with your member login information. We do not use this information in any way other than to recognize you for postings nor do we disclose this information to any third parties.
Four Winds Nutrition reserves the right to re-publish your postings from the message boards in any format. To request removal of your personal information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on order forms, it is encrypted information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about the security of our websites, you can send an email to firstname.lastname@example.org.
Communications from our Websites
We send all new members a welcoming email to verify their password and user name. Established members will occasionally receive information on products, services, special deals, and the e-bulletins. Each user has the option to not receive these types of communications.
Occasionally, it is necessary to send out service-related announcements. For instance, if our service is temporarily suspended for maintenance, we might send you an email informing you of such service interruption. Generally, users may not opt-out of receiving these service-related communications. In addition, we communicate with our users on a regular basis to provide requested services and regarding issues relating to their account via email.
Correction/Updating Personal Information
If a user's personal information changes or if a user no longer desires our service, we will enable our users to correct, update or remove from our websites the personal data they provided to us. Such changes can be made by emailing our webmaster at email@example.com.
Collecting Information from Children Younger Than 13 Years of Age
The websites are not directed or intended for children under 13 years of age. We do not knowingly collect Personal Information from individuals under 13 years of age. If you are under 13 years of age, you should not register or provide Personal Information on the websites or through the services. If we later obtain actual knowledge that a user is under 13 years of age, we will take steps to remove that user's Personal Information from our systems. If you are the parent or guardian of a child whom you believe has disclosed Personal Information to us, please contact us at firstname.lastname@example.org so that we may delete and remove such child's information from our systems.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Notification of Changes in Use of Information